Source Library
Last updated: May 21, 2026
This public-safe library grounds the Guide assistant in approved marketing, audit, pricing, and inquiry-route guidance. It excludes private records, PHI, mailbox contents, and unapproved prospect data.
Website Trust Audit Standard
Short Answer
The Website Trust Audit is a public-surface review of how a therapy practice presents fit, credibility, next steps, and first-contact expectations online. It helps decide whether the practice needs a focused fix, an implementation sprint, or a larger rebuild.
What This Covers
- Homepage, service, clinician bio, contact, and booking-path clarity.
- Google listing, directory profile, and website consistency.
- Trust cues such as provider fit, payment expectations, route choices, proof, and follow-up clarity.
- First-contact boundaries that keep public forms focused on administrative practice information.
What This Does Not Cover
- Clinical care, emergency workflows, legal advice, or formal compliance assessment.
- Guaranteed inquiry volume, search ranking, revenue, or clinical outcomes.
- Private records, clinical notes, mailbox contents, or other sensitive internal material.
Best Next Step
Request the audit when you need evidence before deciding what to change. Book a call when you already know a rebuild or implementation sprint may be the right path.
Pricing And Offer Ladder
Short Answer
The founding Website Trust Audit is $499 and is credited toward implementation if the practice starts a sprint within 30 days. Focused implementation sprints start at $3,500, and larger build work starts at $7,500.
What This Covers
- Audit-first decision support before paying for major site work.
- Focused implementation sprints for visible public-site, profile, route, and contact-path improvements.
- Larger rebuild or build work when the audit shows that structure, content, and user flow need deeper replacement.
What This Does Not Cover
- A promise of specific inquiry volume, new client count, revenue, or search position.
- Unscoped development, paid ads, full brand identity systems, or long-term content retainers unless separately agreed.
- Healthcare compliance certification or EHR configuration.
Best Next Step
Start with the audit if you are unsure what is broken. Book a call if you are choosing between a sprint and larger site work.
Inquiry Safety And Contact Boundaries
Short Answer
Clinician Growth OS uses HIPAA-aware, admin-only contact scope on public pages. Public forms should ask for practice or website information, not private client details or sensitive clinical information.
What This Covers
- Clear public-form wording that asks visitors to keep messages general.
- Safer routing from a public website into a secure handoff when detailed care information may be needed.
- Plain-language expectations about what happens after someone reaches out.
- Contact, booking, and directory-link friction that can create unnecessary admin sorting.
What This Does Not Cover
- A claim that the public site, form vendor, or audit process is HIPAA compliant.
- Legal advice, security certification, or practice-management system configuration.
- Emergency, crisis, or urgent care routing beyond recommending clear public instructions and appropriate secure systems.
Best Next Step
Use the audit to identify where public contact language, forms, links, and follow-up expectations need safer boundaries. For clinical-detail workflows, use a secure EHR or healthcare-oriented handoff instead of a generic public form.
Examples And Case Study Library
Short Answer
The best examples show how public-site friction appears in ordinary practice-owner questions: who the practice helps, which clinician fits, what the first step is, what the visit path costs, and what not to put in a public message.
What This Covers
- Sample finding patterns drawn from public website and listing review.
- Before-and-after style explanations of clearer inquiry routes.
- Public-safe examples of messaging, CTA, clinician matching, and contact-boundary improvements.
- Case-study framing that protects private details while showing the operational decision.
What This Does Not Cover
- Private client stories, raw inquiry messages, clinical histories, or internal team notes.
- Screenshots or examples that expose unapproved prospect data.
- Claims that a single change caused guaranteed growth.
Best Next Step
Use examples to understand the type of improvement the audit looks for, then request a practice-specific review before deciding whether to fix, sprint, or rebuild.